Frequently asked questions

Where is Ivag Kids Store?

We are at Dynamic Mall on Tom Mboya Street, in Nairobi city centre.

How do I order?

You can order on this website or send us a message on WhatsApp with the products you want. We will confirm availability and the total before you pay.

How do I pay?

We accept M-Pesa. You can pay when you order online or when you collect in the shop.

Can I collect my order?

Yes. Collect your order from our shop at Dynamic Mall. We will let you know when it is ready for pickup.

Do you deliver?

Please message us on WhatsApp to ask about delivery options for your area.

Can you help me choose?

Yes. Tell us the child's age and what they enjoy, whether that is drawing, puzzles or books, and we will suggest a few options to suit your budget.

Are prices shown in shillings?

Yes, all prices are shown in Kenyan shillings (KES).

Do you have gifts for teachers' classrooms?

Many of our activity books, crayons and learning toys work well at school. Ask us on WhatsApp if you need several of the same item and we will check stock for you.